Privacy Policy
1. Introduction
Medium Healing (https://medium-healing.com/) values your trust and privacy. As a provider of energy healing and astrology services, we are committed to protecting your personal information. Please review this Privacy Policy and provide consent to use our services.
2. Data Collected
Data Storage Location
We operate servers in Germany, hosted by Hetzner Online GmbH, ensuring GDPR compliance and secure storage of your data. Hetzner Privacy Policy.
Service and Subscription Data
When you register or subscribe, we collect your name, email, and any additional profile information you provide. This data helps us personalize your experience and deliver relevant content, such as horoscopes or healing sessions.
Purchase and Transaction Data
To access paid services, we collect payment details, purchase history, and subscription preferences. This data is stored securely and is necessary for delivering your purchased services.
Contact and Support Data
Information submitted via contact forms is sent to our support team and stored for customer service purposes. We do not share this data with third parties for marketing.
Comments and Testimonials
If you leave comments or reviews, we collect the data shown in the forms and use it to enhance our services.
Google Analytics
We use Google Analytics to monitor site usage. This data is anonymized and used for improving user experience. Google Analytics Opt-out.
3. Use of Personal Data
We use your personal data for:
- Delivering customized services and readings.
- Sending updates about new products and events.
- Enhancing your overall user experience.
- Processing payments securely.
- Providing technical support.
4. Embedded Content and Social Media
Our site may include embedded content (e.g., YouTube videos) and social media integrations. These third-party services may track your interactions based on their privacy policies. We recommend reviewing their respective privacy policies before engaging.
5. Cookies
We use cookies to enhance your browsing experience. You can manage cookie settings via your browser. Essential cookies are used for secure logins and personalized service access.
6. Who Has Access to Your Data
Your data is accessed only by authorized personnel for service delivery and support. We do not share your data with third parties unless required by law.
7. Third-Party Services
We work with trusted third parties to provide secure payment processing and support. We ensure that our partners are GDPR compliant and adhere to data protection standards.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy. You can request deletion of your data, but some information may be retained for legal or compliance reasons.
9. Security Measures
We use SSL/HTTPS to protect data transmission and secure your interactions with our site. In the event of a data breach, we will take immediate action and notify affected users.
10. Your Rights
You have the right to access, update, or request deletion of your data. If you reside in the EU, you also have GDPR-specific rights regarding your data. For any requests, please contact us.
11. Amendments
We may update this policy periodically. Continued use of our services implies acceptance of any changes.
12. Contact Us
For questions or concerns about this policy, please reach out to us at support@medium-healing.com.